This charter (the "Charter") details Oeil de KO's policy with regard to personal data and cookies. The purpose of this Charter is to inform you of the conditions under which Oeil de KO collects your personal data, the reasons for which this data is collected, the use that is made of it and your respective rights. It applies to all information provided by you or collected by Oeil de KO during your interaction(s) with us.
Oeil de KO, in its capacity as data controller, attaches great importance to protecting and respecting your privacy. Given that this is an important subject, we invite you to read the Charter carefully in its entirety in order to know and understand our practices with regard to the processing of your personal data. This Charter sets out the rules relating to the personal data of all our customers and prospective customers, regardless of the channel through which this data is collected.
When we refer to our Platform, we mean one of the digital and/or physical channels and/or means that you may use to interact with us via the website, bluepaper.eu (the "Site"), by post or by telephone.
When using our Platform, Oeil de KO may process personal data about you that we have collected from you or that you have provided to us.
As soon as you use our Platform, you are subject to the Charter in force at the time and you signify your acceptance of the latter. As we may modify our Charter at any time in accordance with the conditions set out in Article 6, we invite you to check it before each use of our Platform.
1. General information
The persons responsible for processing your personal data are :
L'Oeil de KO - Paris
We have therefore established guidelines and are responsible for the processing and protection of your personal data.
Through our Platform, you may be asked to provide Oeil de KO with personal data, for example in the context of creating a customer account, ordering products or subscribing to the newsletter.
Oeil de KO may also collect certain information relating to your browsing on the Site, under the conditions more fully described in the "Cookies" section below.
In accordance with applicable regulations, Philippe Fournier has been appointed Data Protection Officer (DPO).
2. Data concerned
The data we collect and use varies according to the products, services or functions you wish to use. The personal data that we collect or that you decide to provide to us includes in particular :
identification data, such as your first name, surname, company, telephone numbers and e-mail address, which you provide when you visit the website or decide to commit to a project by signing a contract or quotation;
electronic identification data available on or from your computer (such as "cookies" or "IP addresses"). Your electronic identification data makes it possible to identify or geolocate (without being more precise than the town) your connection terminal or the pages consulted on the Site during your browsing and is generally insufficient on its own to identify you by name. For more information on the browsing information collected, please consult Article 5 on cookies and connection cookies;
3. Your rights
In accordance with the regulations in force, you have various rights concerning your personal data. These rights may be exercised directly and at any time by contacting us at email@example.com, simply stating the reason for your request and the right you wish to exercise. If there is any doubt about your identity, we may ask you for a copy of your identity card or other proof of identity. You have the following rights:
- The right of access: The right to request a copy of the personal data we hold about you. If your request is unjustified or abusive, we may charge you a fee for this request.
- The right of rectification: The right to request the correction of inaccurate personal data that we hold about you. We would like to remind you that if you have a customer account, you can access the section corresponding to your personal data in order to modify or update it. You must ensure that this information is true and accurate. Similarly, you undertake to inform us of any changes or modifications to this data. We also remind you that, in principle, you should only communicate your own personal data and not that of a third party. Any damage or loss caused as a result of providing inaccurate or incomplete information in our data collection forms is the sole responsibility of the user of our Platform, the processing of your data is not lawful, or your personal data must be erased to comply with a legal obligation.
However, there are cases where you cannot exercise your right to erasure, even if one of these conditions is met (in particular when the processing of your data is necessary for freedom of expression and information, to comply with a legal obligation, to contest/exercise/defend a legal right or for statistical, archival purposes in the public interest, or for scientific or historical research).
To delete your customer account, simply send us your request to firstname.lastname@example.org.
The right to object: The right to object on grounds relating to your particular situation to the processing of your personal data based on our legitimate interests. In this case we will stop processing your data, unless we have a legitimate reason to continue processing your data. If your data is used for commercial prospecting purposes, you have the right to object to this without having to justify yourself.
- The right to limit processing: The right to request, in certain cases, the temporary suspension of the processing of some of your data or its retention, if you need it, for longer than necessary.
- The right to portability: If the processing of your personal data is based on your consent or the performance of the contract and if the processing is carried out by automated means, you will have the right to request receipt of your data in a structured, commonly used and machine-readable format, so that it can be transferred to another entity, provided that this is technically possible.
- The right to define directives concerning the fate of your personal data in the event of your death.
You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you habitually reside, your place of work or the place where the breach is alleged to have occurred, if you consider that the processing of your personal data constitutes a breach of the applicable regulations. In France, the supervisory authority is as follows: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, Tel: 01 53 73 22 22
You also have the right to withdraw your consent, at any time, for any processing that is based on consent. To simply unsubscribe from our newsletter, simply click on the unsubscribe link in each e-mail.
4. Management of personal data by Oeil de KO
4.1 Purposes and legal basis of data collection
The following summary enables you to understand how Oeil de KO uses your personal data (the "purpose") and the legal basis (the "legal basis"):
To carry out commercial prospecting and marketing activities:
If you decide to subscribe to the newsletter, you consent to us processing your data in order to manage your subscription and/or to send you information relating to our products and/or services as well as commercial prospecting messages via various means, such as e-mail or SMS. If you enter a competition via the Platform or our social networks, you consent to your data being used in connection with the competition and the award of the prizes you have won. Unless you give your express consent, the data collected will not be used for advertising purposes by us or our commercial partners. If you agree in advance to the legal terms and conditions applicable (in particular to the social networks you use), we may publish on our Platform or our various social networks photographs that you share publicly or with us. Subject to obtaining your prior consent, we may record data relating to your preferences (such as your size or colorimetry) to personalise your experience with Oeil de KO.
We have a legitimate interest in contacting you by telephone or post to inform you of our offers, provided you did not object when your data was collected (please note that you can object at any time by sending an e-mail to email@example.com). Similarly, unless you object, we have a legitimate interest in sending you commercial communications by electronic means (e.g. SMS or e-mail) if you are already a customer and if these communications relate solely to products or services similar to those we have already provided to you.
Respond to any questions, requests or complaints you may send us via the available channels.
If your request relates to a contact by email or telephone, the processing is necessary for the proper management of our services.
If your question concerns the exercise of the rights set out in Article 3 "Your rights" or relates to a complaint about our products or services, we will need to process your data in order to comply with our legal obligations.
To produce anonymous statistics on site traffic
We consider that we have a legitimate interest in analysing the ergonomics and quality of our Platform in order to improve the experience of our users and offer a better quality Platform to our customers. Please read Article 5 "Cookies" for more information.
Carrying out customer satisfaction surveys or studies
We consider that we have a legitimate interest in carrying out polls and surveys designed to analyse the degree of satisfaction of our customers in order to improve the quality of our products and services.
4.2 Data retention period
Management of our customer and prospective customer files
Retention for a period of 3 years from your last contact with us (e.g. for customers, a purchase or, for prospects, a click on a hypertext link contained in an e-mail) or until you withdraw your consent.
Your questions sent via the contact form
Retention for the time necessary to process your request.
Retention in accordance with applicable regulations for a period not exceeding 13 months. For more details on cookies, how they work and how you can deactivate them, see "5. Cookies and Connection Cookies" below.